Shipping policy

At Skyford Store, we aim to provide efficient and reliable shipping to all our customers. Please review our shipping policy below for details on processing times, shipping rates, and delivery estimates.

Processing Times:

  • Orders are processed within 1-3 business days.
  • You will receive a confirmation email once your order has been shipped, including a tracking number if applicable.

Shipping Rates:

  • We offer free standard shipping on all orders over £50.
  • Standard shipping rates apply for orders below this amount, and they will be calculated at checkout based on your location.

Delivery Estimates:

  • Standard Shipping (UK): 5-15 business days
  • International Shipping: 10-20 business days, depending on the destination.

Please note that these are estimated delivery times and may vary depending on local courier services, weather conditions, or other factors beyond our control.

Tracking Your Order:

You will receive a tracking number once your package reaches the local delivery courier, allowing you to monitor your delivery.

Shipping Restrictions:

  • We currently ship worldwide, except for countries under shipping restrictions.
  • Unfortunately, we do not deliver to P.O. Boxes or APO/FPO addresses.

Customs, Duties, and Taxes:

International customers are responsible for any customs duties, taxes, or import fees that may apply. These fees vary from country to country and are not included in our shipping rates.

Lost or Damaged Packages:

If your order arrives damaged or if it seems to be lost in transit, please contact us immediately at contact@skyford.store or via live chat, and we will assist you in resolving the issue.

For any questions or concerns, feel free to reach out to our customer support team via email or live chat, available 24/7.